Pet care, thoughtfully matched

Care that fits your pet,
not just your calendar.

Pawly pairs local experts with your pet’s temperament, routines, and needs—then keeps every care moment clear, connected, and covered.

4.9 average rating
from 32,000+ happy pet families

Identity verifiedEvery caregiver, every booking

Background checkedContinuous re-screening

Pawly ProtectionClear coverage, no fine-print games

24/7 human supportHere when plans change

Care for every kind of day

One trusted place for all their care.

From a quick walk to a week away, find specialists whose skills and home fit your pet.

Meet Pawly Copilot

A matchmaker who remembers the little things.

Tell Copilot about separation anxiety, medication, leash reactivity, or that one very specific bedtime ritual. It turns what matters into better-fit matches and clearer questions.

  • Temperament-aware matchesFit based on energy, triggers, routines, and household setup
  • Clear answers before you bookCompare fees, coverage, cancellation, and safety practices
  • Support through every stayGet help with updates, plan changes, or an urgent concern
Trust you can inspect

Safety isn’t a badge. It’s a system.

Every safeguard is visible before you book, active during care, and accountable afterward.

Verified caregiver

Government ID, selfie match, criminal background check, references, and ongoing re-screening.

Right-sized care

Live capacity limits and pet compatibility checks help prevent overcrowding and unsafe mixes.

Clear protection

Read what’s included, excluded, and reimbursable before checkout—not after something goes wrong.

People when it matters

24/7 support, named emergency contacts, incident reporting, and a guided replacement-care flow.

A fairer marketplace by design

Honest “not a fit” answers shouldn’t hurt anyone.

Caregivers aren’t penalized for declining incompatible inquiries. Search ranking is based on fit, service quality, availability confidence, and response reliability—never hidden boosts or paid placement.

The Pawly Care Card

Peace of mind, even when the signal drops.

Care updates save offline and sync automatically. You always know who provided care, what happened, and which updates are still uploading.

Verified caregiver on shiftIdentity confirmed at 8:02 AM

High-confidence GPSRoute accuracy ±8 m · never inferred when unavailable

Offline-first updates2 photos queued safely · retrying automatically

Reliable notificationsPush delivered · SMS fallback ready

9:41Pawly●●●
Today’s care card

Milo’s morning walk

● Live
⌾ GPS · High confidence
32 minDuration
1.4 miDistance
8:02Started
  • Fresh water refreshed

  • Morning medication

  • 2 photos uploading

MR

Maria
Milo did great! We took the shady route and...

Pawly Support

Answers that get you unstuck.

Search practical guidance or ask Copilot. For urgent care concerns, a person is always available.

Popular policy questions

Clear rules before you need them.

What happens if my caregiver cancels?+

We immediately surface compatible replacement care at the original price where possible. If the replacement costs more, you approve the difference before rebooking. A full refund remains available.

What is excluded from Pawly Protection?+

Routine veterinary care, pre-existing conditions, undisclosed medical needs, and care outside a confirmed Pawly booking are excluded. Exact terms and deductibles appear before payment.

Can a different person provide care?+

Not without your explicit approval. Any substitute must have their own completed verification and be named in the booking before care begins.

How are disputes decided?+

We review care cards, timestamped messages, photos, GPS confidence, veterinary records, and statements from both parties. Automated signals never make the final decision alone.

Built with caregivers, not around them

Grow a care business you can trust.

Keep control of your calendar, rates, capacity, and client fit. We make the economics and ranking signals visible.

See how earning works →
Illustrative provider booking

$500 client payment

Example
Caregiver earns$400
Pawly service fee · 20%$100
  • No fee for declined incompatible requests
  • Optional $19/mo Pro tools; never a ranking boost
  • Repeat clients keep the same transparent take rate
Illustrative business model

A responsible route to $50M in annual revenue

A planning scenario—not a forecast or guarantee. Growth comes from useful services and repeat trust, not squeezing caregivers.

Annual marketplace GMV$200M× 18% blended take rate$36M
+
Subscriptions & add-ons$8MProvider tools, not ranking boosts$8M
+
Benefits & expanded care$6MEmployers, training, grooming$6M
=
Illustrative annual revenue$50MTarget model only